FAQ
Welcome to Mint Ribbon, your favorite place for all things adorable and custom! Below are commonly asked questions on payment, collection, and ect.
More questions? Send us an Email!
:)
Where do you
ship from?
We ship from our main store in Englewood New Jersey.
Come visit us in stores!
how can I check my order?
Once your orders are shipped, you will receive a tracking number by email. Please use our "track my package" page to check.
Do you ship
internationally?
Yes! We currently offer international shipping to 100+
countries worldwide.
Return Policy?
Returns are accepted within 14 days after delivery if items are unused and in its original condition.
​
Returns take 3-5 days to process!
What payment methods are accepted?
We accept credit cards, PayPal, ApplePay, GooglePay, and other forms of safe transactional platforms.
Can I change/cancel
my order?
If your order has not been packed, we can help change or cancel the order.